At Keana’s Clinic, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website keanasclinic.com, use our services, or make bookings. Please read it carefully to understand how we handle your personal data.

1. Information We Collect

We collect different types of information in various ways when you interact with our website and services:

a. Personal Information

When you visit our website, book an appointment, or contact us, we may collect personal details such as:

• Full name
• Email address
• Phone number
• Address (for appointment confirmations or service-related queries)
• Payment information (when booking a service)
• Health-related details (if necessary for certain beauty treatments)

b. Non-Personal Information

We may also collect non-personal data automatically through the use of cookies and similar technologies:

• IP address
• Browser type and version
• Pages visited on the website
• Time and date of visits
• Device and operating system information

2. How We Use Your Information

We use your information for several purposes to ensure the smooth operation of our clinic services, including:

• To provide and manage beauty treatment services
• To process appointments, payments, and bookings
• To communicate with you about your appointments, services, promotions, or updates
• To improve our website and customer service experience
• To send marketing communications (with your consent)
• To ensure the security of our website and prevent fraud

3. How We Protect Your Information

We use a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption of sensitive data (such as payment details) during transmission
• Regular security audits of our website and systems
• Secure servers for storing your data
• Limiting access to your personal information to authorized personnel only

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With third-party service providers (such as payment processors or booking systems) who assist in delivering services you request
• If required by law, such as in response to a subpoena or other legal process
• In the event of a business transaction (such as a merger or sale of assets)

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files placed on your device to collect information that helps us improve our website and services, such as remembering your preferences or tracking website performance. You can choose to disable cookies through your browser settings, but doing so may limit your experience on our website.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to your personal data
• Request the deletion of your personal data (where applicable)
• Opt-out of marketing communications by clicking the unsubscribe link in emails or contacting us directly

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Links to Third-Party Websites

Our website may contain links to third-party websites for services or information that may be of interest to you. Please be aware that we are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting an updated version of this policy on our website. Please check this page periodically for the most current version.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Keana’s Clinic
P 103, Sector A, 1st Floor, Metropolitan Cooperative Housing
Society Limited, Kolkata 700105
keanasclinic@gmail.com
+91 12345 67890